OUR GOAL?
TO OBTAIN THE LOWEST COST UTILITIES CONTRACT FOR YOU
The energy retailers offer different contracts for the SME market, when compared to the C&I market. A SME customer is defined as one who uses less than 100 MWh of electricity per annum.
Watt Utilities has a dedicated SME Account Management Team and a separate, dedicated C&I Account Management team. We do this because the energy retailers have significantly different approaches, contracts and processes for SME customers, when compared to C&I customers.
Bill Validation
Direct Account Support
Energy Efficiency Advice
Portfolio Negotiations
Bill Validation
History shows that approximately one in twenty energy bills contains some form of error and / or abnormality.
We offer one bill validation for the customer once the new contract is set up by the retailer. This is to ensure the retailer has charged the customer according to the contract rates.
If any error is identified, we correct it on the customer’s behalf.
Direct Account Support
No need to deal with the electricity retailer or a call centre. You deal directly with our experienced team for support. We liaise with the retailer and take accountability for resolving issues.
Energy Efficiency Advice
We are available for advice on energy efficiency and have industry experts within our business with experience in high level energy auditing who can assist.
Portfolio Negotiations
For organisations with multiple buildings (10-3000 lots), we utilise a proven process for negotiating consolidated portfolios.
Using our Watt’s Mine software, we collect all the available usage data, we then analyse that data and take it to market under a block load scenario.
It has been our experience that this approach provides the most significant savings for this type of portfolio.
Speak to a SME Account Manager Today
Our Mission Statement
We are leading energy experts, focused on contributing to a cleaner future, whilst delivering innovative,
cost effective, customer focused and ethical energy solutions.
